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Seirbhís Oideachais d'Aosaigh & Breisoideachais Fhine Ghall Fingal Adult & Further Education Service
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Word Processing

Course code: 4N1116
Level Full/Part Time Day/Evening Location
4 Part-time Day Balbriggan/Swords

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Students will learn to describe the different office services, duties and responsibilities performed within an organisation. They will learn about the different communication media used in the office environment, how to communicate information effectively using this media and perform routine office tasks using a range of office equipment and technology. They will learn about the essential elements of a good filing system, both paper based and computer based, to include advantages and disadvantages of different methods of classification and about the concept of data protection.  Students will learn to process a range of business documents, for example, faxes, invoices, etc. They will learn how to deal with incoming and outgoing calls, apply safe work practices and manage a busy office working environment.

Assessment involves

Portfolio/Collection of Work 60%

Examination – Theory 20%

Examination – Practical 20%

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